← Content Protect

Service Terms

Effective: 19 July 2026 · Version 1.1

1. Eligibility and authority

You must be at least 18, provide accurate account information, complete requested verification and own or be authorised to protect every work you submit. You must ensure that all depicted adults consent to your use of submitted content where required. The service must never be used to monitor another person, submit a false claim, harass someone, suppress lawful criticism or process illegal content.

2. The service

Content Protect may store encrypted references, use specialist providers to identify visually similar public material, preserve evidence, prepare notices and track responses. A match is a lead, not proof of infringement. We do not guarantee discovery, removal, ranking changes, response times or a particular legal outcome. Search-engine delisting is not source removal.

3. Human approval and notices

No external notice is sent until you make the required ownership, good-faith and accuracy declarations and authorise delivery. A trained operator must verify the intended recipient. You are responsible for the truth of your claim. We may refuse, pause or escalate unclear, disputed, abusive or high-risk cases.

4. Not a law firm or emergency service

Content Protect provides technology and administrative support, not legal representation or legal advice. We do not decide ownership disputes or court claims. Seek an appropriately qualified lawyer for contested or jurisdiction-specific matters. If anyone is in immediate danger, contact emergency services.

5. Account security

Keep credentials confidential, use a unique password and notify us promptly of suspected compromise. We never request passwords for creator platforms. We may invalidate sessions or restrict features to protect users and the service.

6. Plans, payment and renewal

Enabled paid plans are monthly subscriptions priced in GBP and renew automatically each month until cancelled. The plan, total recurring price, tax treatment and renewal frequency are shown before Stripe Checkout. At the planned launch limits, Monitor includes up to 10 reference files and one supported-image scan every 30 days; Protect includes up to 25 files and one supported-image scan every 24 hours; Pro includes up to 50 files and one supported-image scan every 24 hours. Stored videos count toward the file limit but are not searched until a separately identified video provider is activated. The exact limits shown immediately before checkout form part of your plan. Stripe processes payment details. You can cancel online through the billing portal; cancellation normally takes effect at the end of the paid billing period unless statutory rights require otherwise. We will give reasonable notice of material price changes and allow cancellation.

7. Cooling-off and refunds

If you are a UK consumer, you normally have 14 days from entering a distance service contract to cancel without giving a reason. If you expressly request immediate service during that period and then cancel, we may deduct a proportionate amount for service already supplied where the law permits. If the service is fully performed after your express request and acknowledgement, the cancellation right may end. This does not affect rights for faulty or misdescribed services. Send a clear cancellation request or use our model cancellation form. Approved refunds are returned through the original payment method.

8. Your content and licence

You retain ownership. You grant us a limited, non-exclusive licence to encrypt, store, transform and process submitted content only to provide, secure and improve the contracted protection workflow. This licence ends when the content is deleted, subject to backups, legal holds and records necessary to establish or defend claims. We do not obtain a licence to publish or sell your private content.

9. Suspension and termination

You may delete content or close your account, subject to retained financial and legal records. We may suspend or terminate access for material breach, false claims, illegal content, threats, payment failure or security risk. Where reasonable, we will explain the reason and permit an appeal. Immediate action may be required to prevent harm or comply with law.

10. Service availability and changes

Providers, coverage and features may change. An unavailable provider is displayed as unavailable rather than replaced with simulated results. We may perform maintenance or modify the service, but will not knowingly reduce paid core functionality without reasonable notice or an appropriate remedy.

11. Liability

We do not exclude liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or mandatory consumer rights. Subject to those protections, we are not responsible for losses that were not reasonably foreseeable when the contract was made or for third-party platform decisions outside our control.

12. Complaints and disputes

Contact us first so we can investigate. People affected by a notice can use the takedown dispute process. These terms are governed by the laws of England and Wales; consumers retain any mandatory right to bring proceedings in their home courts.

13. Changes

We may update these terms for legal, security or service changes. Material changes will be communicated before they take effect where practicable. Continued paid use after an effective change is subject to your statutory rights and any right to cancel.